MSPBA Academics

Harnessing the intellectual capital of the University of Pittsburgh and its constituents, the MPBA program is taught by faculty that are current industry leaders and internationally respected for their research and consulting. MPBA faculty created a pharmacy management-focused curriculum that encompasses the business concepts and analytical tools used by successful health care executives.

Taught By
Current Industry Leaders
Internationally Respected
Successful Health Care Executives

Our Faculty

Rabikar Chatterjee

University of Pittsburgh, Katz Graduate School of Business
Associate Dean, Gulf Oil Foundation Professor of Business
Marketing and Business Economics


BTech in Chemical Engineering, Indian Institute of Technology, Kanpur (India)
Post-Graduate Diploma in Management, Indian Institute of Management, Ahmedabad (India)
PhD in Marketing, The Wharton School, University of Pennsylvania


Rabikar Chatterjee joined the Katz faculty in 1996, after serving on the faculties of the University of Michigan Business School and Purdue University’s Krannert Graduate School of Management. He has also been a visiting professor at the Australian Graduate School of Management in Sydney, Australia, the Indian School of Business, Hyderabad, and the Korea University Business School, Seoul. Prior to his career in academia, he had eight years of industry experience in engineering, project management, sales management, marketing, and strategic planning positions.

Chatterjee’s teaching, research, and consulting interests are in the area of customer-focused development and management of products and services, particularly those with a technology orientation. More specifically, his research has focused on models of market response to new products, with applications in forecasting, product design, and pricing. He is also interested in methods for measuring and representing customers’ perceptions of and preferences for competing products (particularly in situations where the customers may be uncertain about the alternatives). His articles have appeared in Management Science, the Journal of Marketing Research, Psychometrika, and several other journals. He has been an associate editor in the marketing department of Management Science (1990 – 2008) and a member of the Editorial Board of Marketing Science (2000-2010). He has also served on numerous PhD dissertation committees, several as committee chair.

Chatterjee is a member of the American Marketing Association and the Institute for Operations Research and Management Sciences (INFORMS). In addition to undergraduate and graduate classes, he has taught in a variety of executive programs. He was the faculty director for the Marketing in Emerging Economies course designed by the William Davidson Institute at the University of Michigan for Whirlpool Corporation. He has also served as faculty on the Business Program for the Vietnam National Coal Corporation in Hanoi. At the Katz School, he has taught in the Executive MBA program (in Pittsburgh; Bratislava, Slovakia; and Sao Paulo, Brazil) and in various non-degree programs. In addition, he has consulted with companies on product development and management issues, and also conducted in-company workshops on product development and management. He has also consulted with and offered custom executive training sessions to various companies including DBT, Fiserve, PNC Bank, and US West (now Qwest), and Westinghouse, primarily on product development and management issues.

Selected Publications

“The ‘Name Your Own Price’ Channel in the Travel Industry: An Analytical Exploration” (with Tuo Wang and Esther Gal-Or), Management Science, 55 (June 2009), 968-979.

“Strategic Pricing of New Products and Services.” Handbook of Pricing Research in Marketing, Vithala Rao, ed. Northampton, MA: Edward Elgar Publishing, Inc., 2009: 169-215.

“Timely Access to Health Care: Customer-Focused Resource Allocation in a Hospital Network” (with Rahul Govind and Vikas Mittal), International Journal of Research in Marketing, 25 (December 2008; MSI/IJRM Special Issue: Marketing and Health), 294-300.

“Reservation Price as a Range: An Incentive Compatible Measurement Approach” (with Tuo Wang and R. Venkatesh), Journal of Marketing Research, 44 (May 2007), 200-213.

“A Three-Stage Model of Integrated Marketing Communications at the Marketing-Sales Interface” (with Timothy M. Smith and Srinath Gopalakrishna), Journal of Marketing Research, 43 (November 2006), 564-579.


Susan K. Cohen

University of Pittsburgh, Katz Graduate School of Business
Associate Professor of Business Administration
Organizations and Entrepreneurship


1997 to present: Assistant Professor, Katz Graduate School of Business

1988-91: Product Manager, Sage Software (Intersolv).
Work experience in France, Spain, Sweden, and Germany.

1986-88: Consultant, Andersen Consulting.

1985: Intern for Xerox Corporation.

My research examines how firms enhance their performance (innovation output and quality, survival, and profitability) through research and development activities.  I am particularly interested in how firms manage tensions between acquiring, protecting, and leveraging their technological knowledge by structuring internal and external capabilities.  My research shows that the complexity, specificity, and tacitness of a firm’s technological knowledge may protect radical product innovations from imitation but not incremental innovations.  Further, the extent to which a firm’s complementary assets help it to profit from innovation depend on the degree to which they are exploratory or exploitative.  I have identified trade-offs between learning and knowledge diffusion inherent in using modular design practices in the automobile industry.  I am studying the implications of knowledge architectures for organizational architectures.  My research also suggests that particular attributes of a firm’s technological knowledge enable it to exploit certain positions in alliance networks better than others, has implications for a firm’s vertical scope, and affects how incumbents can best respond to disruptive innovation.  I draw on theories of innovation, technological change, modularity, organizational learning and adaptation, ecology, and social networks to investigate these issues.  My work extends resource-based theory and the dynamic capabilities perspective by exploring the imitation and substitution, and their effects on sustainable performance advantages.


“Executing Corporate Renewal” with Bala Chakravarthy. Handbook of the Knowledge-based Management and Organization. Eds. Nonaka Ikujiro and Kazuo Ichijo. Oxford University Press. 2005.

“The Global Acquisition, Protection, and Leverage of Scientific and Technological Competences” with Kathleen Eisenhardt and John Prescott. Strategic Management Journal, 2004, 25(8-9, August-September Special Issue): 713-722.

“Incumbent Survival During Market Fusion in Matured Industries: The Influence of Component and Architectural Capabilities on the Survival of U.S. Machine Tool Manufacturers During 1975-1995” with Raja Roy. Advances in Strategic Management, vol 21, edited by Anita McGahan and Joel Baum, 2004.

“The Persistence of Knowledge-based Advantage: An Empirical Test for Product Performance and Technological Knowledge” with Bala Chakravarthy. Strategic Management Journal, 2002, 23(4): 285-306.

“Knowledge, Learning, and Strategic Advantage” with Bala Chakravarthy, Yves Doz, Devaki Rau. Handbook of Organizational Learning and Knowledge. (Eds) Mark Easterby-Smith and Marjorie A, Lyles. Blackwell Publishers, 2002.

Awards and Honors

Best dissertation nominations by Informs, and the Strategic Management Society for Emery Yao’s thesis (2003), and by the Business Policy & Strategy Division of the Academy of Management for Raja Roy (2004)

National Science Foundation, grant to support Emery Yao’s thesis: A Longitudinal Study of the Effects of Absorptive Capacity and Alliance Networks on Innovation in the Global Pharmaceutical Industry, received May 2003 ($7,500).

National Science Foundation, grant to support the project A Longitudinal Study of the Effects of Absorptive Capacity and Alliance Networks on Innovation in the Global Pharmaceutical Industry, received August 2002 ($69,754).

Small Grants/Junior Faculty Grants program, University of Pittsburgh, to examine how the breadth and depth of a firm’s absorptive capacity interact with its network position and attributes of its alliance structure to affect its innovation performance; received May 2002 ($13,818).

National Science Foundation, grant to support the project Incumbent Resurgence Strategies: Evidence from the Machine Tool Industry, 1975-1995; received April 2001 ($59,772).

Small Grants/Junior Faculty Grants program, University of Pittsburgh, to support a series of projects on R&D alliances, network structures, and the value of a firm’s intellectual capital; received April 2001 ($10,363).

International Business Center grant, Katz Graduate School of Business, to support research on incumbent resurgence strategies in the machine tool industry, 1975-1995; received January 2001 ($3,000).

Institute on Industrial Competitiveness, Katz Graduate School of Business, to support research on incumbent resurgence strategies in the machine tool industry, 1975-1995; received January 2001 ($2,500).

Carnegie Bosch Institute grant to organize a conference on global R&D; received October 2000 ($50,000).

International Business Center ($5,000) and the Institute on Industrial Competitiveness ($5,000), Katz Graduate School of Business, to support the conference on global R&D; received January 2001.

Runner-up for Strategic Management Society’s Best Paper Award, 1999, 2001.

Winner of the Technology and Innovation Management, Division of the Academy of Management, Best Paper Award, 1999.

External Service and Assignments

Faculty Participant in the BPS Doctoral Consortium, August 2004, Academy of Management, New Orleans, La.

Board representative for Strategic Management Society’s Knowledge and Innovation interest group.

Editor, with John E. Prescott (University of Pittsburgh) and Kathleen Eisenhardt (Stanford University), for a Special Issue of Strategic Management Journal on The Global Acquisition, Protection, and Leveraging of Technological Competencies, 2003.

Member of the Editorial Board of Journal of Management

Consulting Activities

(Non-paid)Working with Magee-Womens Research Institute and local biotech firms to identify business models for commercializing the technologies from particular research projects.

Personal Interests

My hobbies include running, rowing, soccer, hiking, travel, books and movies, and volunteer work for childrens’ organizations (e.g. Make-A-Wish).


Deborah Good

University of Pittsburgh, Katz Graduate School of Business
Clinical Assistant Professor of Business Administration
Organizations and Entrepreneurship

Chris F. Kemerer, Ph.D.

University of Pittsburgh, Katz Graduate School of Business

David M. Roderick Professor of Information Systems, Professor of Business Administration, and Area Director for Information Systems and Technology Management

Information Systems and Technology Management


PhD in Systems Sciences (Information Systems), Carnegie Mellon University
BS magna cum laude, Economics and Decision Sciences, Wharton School, University of Pennsylvania


Dr. Chris F. Kemerer is the David M. Roderick Professor of Information Systems at the Katz Graduate School of Business, University of Pittsburgh and an Adjunct Professor of Software Engineering at Carnegie Mellon University’s School of Computer Science.  Previously, he was an Associate Professor at MIT’s Sloan School of Management.

He received the B.S. degree magna cum laude from the Wharton School at the University of Pennsylvania and the Ph.D. degree from Carnegie Mellon University, where his dissertation topic was “Measurement of Software Development Productivity”.

His current research interests include management and measurement issues in information systems and software engineering, and he has published more than seventy articles on these topics in a number of professional and academic journals, including Communications of the ACM, IEEE Computer, IEEE Software, IEEE Transactions on Software Engineering, Information and Software Technology, Information Systems Research, Information Technology and Management, Management Science, Marketing Science, MIS Quarterly, Sloan Management Review, and others, as well as editing two books.  He is an ISI/Thomson Reuters Highly Cited Researcher in Computer Science, and an INFORMS Information Systems Society Distinguished Fellow.

He has been invited to address audiences in over a dozen different countries and numerous cities throughout the United States.  He is the winner of many Katz Excellence in Teaching awards, and has been twice voted by his students as the Executive MBA Distinguished Professor of the Year at the University of Pittsburgh.

He is a former Principal of American Management Systems Inc., a Washington, DC area-based software development and consulting firm where he designed, developed and managed software projects for a variety of public and private sector clients.  He continues to serve industry in a variety of roles, including consulting, executive education, and expert testimony.

Dr. Kemerer serves or has served on the editorial boards of the Annals of Software Engineering, Communications of the ACM, Empirical Software Engineering, IEEE Transactions on Software Engineering, Information Systems Research, the Journal of Organizational Computing, the Journal of Software Quality, and MIS Quarterly, and is a member of INFORMS, ACM, and the IEEE Computer Society.  He is a past Editor-in-Chief of Information Systems Research, Departmental Editor for Information Systems at Management Science, Senior Editor for MIS Quarterly, and the co-founder of the Workshop on Information Systems and Economics (WISE), which has been held continuously for over twenty-five years.

For more information:

Prof. Chris F. Kemerer

276c Mervis Hall

University of Pittsburgh

Pittsburgh, PA  15260



Mary Beth Lang, RPH, MPM, ScD

UPMC, HC Pharmacy and SCM Commercial Services

Vice President, HC Pharmacy and SCM Commercial Services

As Vice President of HC Pharmacy and Supply Chain Management (SCM) Commercial Services at the University of Pittsburgh Medical Center, Dr. Mary Beth Lang is responsible for HC Pharmacy Central, Inc., a for-profit membership corporation and group purchasing organization that annually distributes $700 million in pharmaceuticals on behalf of its members. UPMC has appeared on the Top 25 Supply Chains of the Gartner Group the past four years, was named the 2012 Supply Chain Department of the Year by HPN, and received the 2012 Innovation Award by AHRMM


Prior to joining UPMC,  Lang was President of Diagnostix at Amerinet and a Pharmacy Manager for the UPMC. She was a leader in the GS1 healthcare standards adoption efforts and served on the GS1US Healthcare Leadership Committee. The Journal of Healthcare Contracting named Lang as one of the Ten People to Watch in 2013. She is the chair-elect for the ARHMM Board of Directors.


Lang holds a BS in Pharmacy from the University of Pittsburgh and Masters of Public Policy and Management from Carnegie Mellon University and a Doctorate of Science in Information Systems and Communications from Robert Morris University where she researched “Physicians’ Perceptions of Care Delivery Changes under Healthcare Payment Reform”.


Ronald A. Magnuson

University of Pittsburgh, Katz Graduate School of Business

Clinical Assistant Professor of Business Administration


Bachelor of Science in Electrical Engineering, Bucknell University

MBA, Mount Saint Mary’s College


Ron Magnuson has spent most of his career in the corporate world. After receiving his Electrical Engineering degree from Bucknell University, he worked as an engineer for two different utility companies for about six years. He then earned an MBA and was appointed to various management positions at Allegheny Energy. His two key executive positions were the Executive Director of Human Resources and Vice President of the Customer Business Unit. As part of Allegheny’s succession planning program Ron participated in a number of external management development programs including the Advanced Management Program at the Wharton School, University of Pennsylvania. He has always been very involved in community and industry organizations and was a member of several Boards of Directors. He was the Chairman of the Energy Association of Pennsylvania, the Marketing Executive Conference and the Pitt Greensburg Advisory Board. The latter gave Ron the opportunity to be a member of the University of Pittsburgh Board Of Trustees.

In 2007, Ron began working in higher education in the Dean’s Office as the Director of Administration for the Katz Graduate School of Business. He also began teaching as an adjunct in the College of Business Administration, where he taught Business Ethics and Labor Relations. Ron is passionate about leveraging his executive experience and utilizing experience-based learning in the classroom. He received the Katz Excellence in Teaching Award. In 2014, Ron was appointed to a full-time faculty position as Clinical Assistant Professor. In this position he is responsible for teaching and coordinating the MBA Management Simulation course.

Awards and Honors

Excellence in Teaching Award – Pitt Business

External Service and Assignments

Ordained Elder, Westminster Presbyterian Church


Nisha Nair

University of Pittsburgh, Katz Graduate School of Business

Nisha Nair joined the faculty of the Katz School in 2015. Previously, she taught at the William Paterson University, New Jersey, as a visiting faculty member in the Cotsakos College of Business, and at the Indian Institute of Management (IIM) Indore as a tenured faculty member of the Organizational Behavior and Human Resource Management area. She has taught courses at the undergraduate, graduate, and doctoral level, and has also engaged in various training programs for working executives and consulted for organizations in both the public and private sector.

Professor Nair was the recipient of the best doctoral proposal award at the CLADEA International Doctoral Colloquium in Mexico in 2008, and her thesis work was chosen as one of the select ten papers to be presented at the Drucker Forum in Vienna in 2009. Her research primarily focuses on the negative side of employee attitudes and behavior, specifically in the areas of work alienation and workplace deviance. She is also interested in research on organizational development, human resource management, and emotions and conflict. Her research has appeared in Management DecisionNonprofit Management & LeadershipInternational Journal of Organizational AnalysisJournal of Workplace RightsSport in SocietyInternational Journal of Conflict Management, and Organizational Development Journal. Additionally, her research has been presented at various conferences, such as the Academy of Management and Business and Information conference. She has also co-authored a limited edition book on HR Best Practices in the manufacturing sector in India.

Jonathan Ogurchak

Jonathan Ogurchak

Specialty Pharmacy Veteran

Jonathan Ogurchak is a specialty pharmacy veteran, having designed programs and services for both Accredo and PANTHERx Specialty Pharmacy. He has focused on new, innovative uses for technology, designing and implementing several high-touch pharmacist-driven programs focused on dosing efficiency and clinical monitoring of patient outcomes.

He leads the Specialty Pharmacy Management curriculum. He currently serves on the editorial board for Specialty Pharmacy Times, having been a featured author for multiple publications, and holds CSP Certification through the Specialty Pharmacy Certification Board.

Jan Pringle

Jan Pringle

University of Pittsburgh, School of Pharmacy

Associate Professor, Pharmacy and Therapeutics

Dr. Pringle is an epidemiologist by training with extensive experience in health services research. Her particular areas of expertise are addiction services research, especially research involving the application of screening, brief intervention and referral to treatment (SBIRT) within various healthcare settings. Recently, she served as Director of the $12 million federally-funded Pennsylvania SBIRT initiative’s Data Coordinating Center (DCC) and as its lead evaluator. Currently, Dr. Pringle is one of the 11 principal investigators funded by the Substance Abuse Mental Health Services Association to develop and implement an SBIRT curriculum for medical residencies throughout Pennsylvania. Dr. Pringle also participates in the Allegheny County Overdose Prevention Consortium. She has been involved as a principal investigator or co-investigator for a number of federally-funded studies involving health services, patient safety, addiction treatment and addiction and chronic disease prevention research. Dr. Pringle is currently leading the evaluation of a Pharmacy Quality Alliance (PQA) funded initiative within Pennsylvania that has involved the application of SBI techniques with community pharmacists for the purpose of improving medication adherence. Dr. Pringle established the University of Pittsburgh’s School of Pharmacy Program Evaluation and Research Unit (PERU). PERU has secured over $120 million in research and program evaluation efforts for various entities within and outside of the University and is the repository for large databases associated with several federally-funded initiatives. Dr. Pringle has been involved in developing healthcare policy research and briefs that have been used to inform policy development at both the state and federal levels.


Bridget Regan

University of Pittsburgh, School of Pharmacy

Director of Pharmacy Business Programs, Assistant Professor, Pharmacy and Therapeutics

Bridget T. Regan, MBA, RPh, is the Director of Pharmacy Business Programs and Assistant Professor at the University of Pittsburgh School of Pharmacy.

Bridget received her Bachelor of Science in 1995 from the University of Pittsburgh School of Pharmacy. After receiving her pharmacy degree, Bridget spent 3 years in the Community Pharmacy sector as a staff pharmacist. She then spent 8 years at Armstrong County Memorial Hospital, serving in the roles of Pharmacy Supervisor, Director of Pharmacy, and ultimately Pharmacy and Imaging Services Administrator. Bridget most recently served as the System Director of Pharmaceutical Care for Heritage Valley Health System. She was responsible for operational budgets for two full service acute care hospital pharmacies, two out-patient, community pharmacies, and a long term care pharmacy. During her time at Heritage Valley Health System, Bridget obtained her Black Belt in Lean Six Sigma methodology for eliminating defects and improving quality. In 2014, she completed the Executive Masters of Business Administration program at the Joseph M. Katz Graduate School of Business at the University of Pittsburgh. Bridget was selected to join Beta Gamma Sigma, a distinguished honorary society for business excellence.

Throughout her career, Bridget has been instrumental in streamlining, expanding, and restructuring pharmacy operations, including growth and development of staff and fellow co-workers. Her responsibilities included pharmacy management, strategic planning, contract analysis and negotiation, clinical protocol development, formulary management, automation technologies, and regulatory compliance. She was the driving force behind several successful clinical, financial, and operational programs. Attuned to the dynamic and evolving healthcare landscape, Bridget is an experienced leader and an accomplished professional.


Anthony F. Rodi

University of Pittsburgh, Katz Graduate School of Business

Anthony Rodi joined the University of Pittsburgh Joseph M. Katz Graduate School Of Business in 2015, where he teaches a variety of courses around Information Systems at the undergraduate and MBA levels.  He has been awarded for teaching excellence by the 2016 Katz part-time MBA students, who recognized him as the “Outstanding Teacher of the Year.”  He has developed and delivered new elective courses for undergraduate and master’s level courses in Information Systems Ethics and has developed a pilot online course in the part-time Professional MBA program.  In addition to teaching, he is active within the university, building internal relationships across disciplines and departments.  He serves as faculty advisor for student organizations and clubs in both the College of Business Administration and the Katz Graduate School of Business.  He also serves as faculty advisor for undergraduate Business Case Competition teams and actively participates in University committees.

Prior to joining the Katz School, Rodi taught at California University of Pennsylvania.  During his tenure, he achieved excellence in teaching across disciplines, including Computer Information Systems and Leadership and Business, while also building new degree programs, providing student mentoring and guidance, contributing to course development, and conducting extensive service both inside and outside of the university.  In addition to teaching, Anthony was the Principal Investigator (PI)/Director, leading a multi-million dollar Department of Defense joint contract between California University of Pennsylvania and Carnegie Mellon University Robotics Institute.

Prior to his academic career, Anthony had 25 years of industry experience.

He is a member of the following organizations:

  • AIS – Association for Information Systems
  • IACIS – International Association for Computer Information Systems
  • PMI –Project Management Institute

Karen Shastri

University of Pittsburgh, Katz Graduate School of Business

Dr. Shastri has been actively involved in research related to internal management accounting practices. One of her current studies focuses on firms that do not utilize budgeting as part of their management information system. A recent study examined firms’ budgeting processes to assess the value-added from these processes as well as identify best practices while another published paper focuses on firms that do not use budgets as a management tool.Additionally, she has been involved in d a case write-up on real options and capital budgeting.

She has also and continues to work on the topics of costs as they relate to effectiveness in the criminal justice and human services fields. She has examined these aspects with respect to programs provided by behavioral health organizations for school age children, services training for officers and prosecutors (STOP), electronic fingerprinting and photo imaging, arraignments through video conferencing, and programs that instruct in the area of community oriented policing, an effort to integrate the police into the community, among others.

She also continues to evaluate the financial condition of firms and health care entities as a result of economic and firm-specific events.

Dr. Shastri serves on the Editorial Board for the Journal of Public Budgeting, Accounting & Financial Management and has been on the Editorial Board for Research in Healthcare Financial Management, and an ad hoc reviewer for accounting related journals and conferences.

Her research areas, teaching interests and other professionally related activities are correlated since all of these factors focus on an entity’s effectiveness, efficiencies, and costs of activities.

She is a member of several accounting organizations, including the American Accounting Association, American Institute of Certified Public Accountants, and Institute of Management Accountants.


Carol Sirianni

Carol Sirianni has over 35 years of Executive Management experience in acute care, long-term care, retail and specialty pharmacy. Carol uses her wealth of experience and knowledge to assist pharmacy business owners and organizations with growth and expansion, efficiency, technology, reimbursement, marketing and regulatory challenges. Clients range from small to large pharmacy owners, a social media marketing company and non-profit pharmacy organizations.

Randy Smith

Randy Smith

University of Pittsburgh, School of Pharmacy

Randall Smith is Professor and Senior Associate Dean at the University of Pittsburgh School of Pharmacy. Dr. Smith received a BS in Chemistry and MS in Pharmacy from University of Kentucky and a Ph.D. from the University of Texas School of Pharmacy. He has extensive experience in research and the management of research for drug development and demonstration of the value of pharmaceutical products. He has authored over 100 articles and book chapters. He is a Fellow of the American Association of Pharmaceutical Scientists.

Dr. Smith’s current research interests are in the development and application of novel systems of health care delivery and education of health professionals.


Dhinu Srinivasan

University of Pittsburgh, Katz Graduate School of Business
Associate Professor of Business Administration


Dhinu Srinivasan joined the Katz School in 1996. He was a visiting faculty member at Purdue University in 2003. At Katz, he teaches MBA and undergraduate managerial accounting and strategic cost management courses, and offers a doctoral seminar on empirical research in managerial accounting. His research interests are in the areas of non-financial performance measures, incentive contracts and organizational performance, cost behavior, strategic cost, and quality management. His dissertation on non-financial performance measures won First Place in the American Accounting Association’s Outstanding Managerial Accounting Doctoral Dissertation Award in 1998. His paper based on his dissertation won the American Accounting Association’s Notable Contribution to Management Accounting Literature Award in 2002. Another paper won the first ever “Outstanding Management Accounting Paper at the AAA Annual Meeting Award” in August 2005. His research work has been published in the Academy of Management Journal, The Accounting Review, and the Journal of Accounting and Economics. He has worked as a naval architect for Hindustan Shipyard Limited, India, and as an information systems executive for Whirlpool Corporation, India. He is a member of the American Accounting Association.

Recent Publications

“Does CEO charisma matter? An empirical analysis of the relationships among CEO charisma, organizational performance, and environmental uncertainty.” Brad Agle, Nandu Nagarajan, Jeffrey Sonnenfeld and Dhinu Srinivasan.Academy of Management Journal. 2006, vol. 49

“Association of Non-financial Performance Measures with the Financial Performance of a Lodging Chain.” Rajiv Banker, Gordon Potter and Dhinu Srinivasan. Cornell Hotel and Restaurant Administration Quarterly. 2005. Vol. 46 (4).

“An Empirical Analysis of Continuing Improvements Following the Implementation of a Performance-Based Compensation Plan,” with Rajiv D. Banker, S. Lee, and Gordon Potter. Journal of Accounting and Economics, Vol. 30, No.3, December 2000.

“An Empirical Investigation of an Incentive Plan That Includes Non-financial Performance Measures,” with Rajiv D. Banker and Gordon Potter. The Accounting Review, Vol. 75, No. 1, January 2000.

“Contextual Analysis of Performance Impacts of Outcome-Based Incentive Compensation,” with R. Banker, S. Lee, and G. Potter, Academy of Management Journal, Vol. 39, No. 4, August 1996.

Recent Working Papers

“The Role of Non-financial Measures in Controlling Undesired Activities: The Case of Hard Selling,” with Alex Thevaranjan and Kissan Joseph.”

“Executive Compensation and Non-financial Performance Measures: A Study of the Major U.S. Airlines,” with Akin Sayrak and Nandu Nagarajan.

“Allocating Capacity Costs and Pricing for New Product Introduction,” with Barry Mishra and Ashutosh Prasad.

“An Empirical Examination of the Impact of Termination of a Performance-Based Incentive Plan,” with Rajiv Banker, Seok-Young Lee, and Gordon Potter.

Awards and Honors

Winner of the Best Management Accounting Paper at the AAA Annual Meeting Award, 2005.

Winner of the American Accounting Association—Management Accounting Section Notable Contribution to Management Accounting Literature Award, 2002.

Coauthored paper won First Place in the Faculty Research Awards, School of Hotel Administration, Cornell University, 2001.

First Place in the American Accounting Association—Management Accounting Outstanding Doctoral Dissertation Award, 1998.

Arthur Andersen & Co. SC Foundation Doctoral Dissertation Fellowship, 1995–96.

Carl Nelson Scholarship, Accounting Department, University of Minnesota, 1995.
E.A. Heilman Scholarship for Excellence in Teaching, Accounting Department, University of Minnesota, 1994.

External Service and Assignments

Reviewer for The Accounting Review, Contemporary Accounting Research, Journal of Management Accounting Research, Journal of Accounting and Public Policy, Accounting Horizons, and Journal of Applied Corporate Finance.

Reviewer and Discussant for Annual Meetings of the American Accounting Association and Management Accounting Research Conferences.
Working Paper Series Coordinator and Member of the Executive Committee of Management Accounting Section of the American Accounting Association.

Consulting Activities

Has conducted research projects for two leading hotel chains, one national retailer, and a large manufacturing company.

Personal Interests

Travel and classical music.


Christopher Stockhausen

University of Pittsburgh Medical Center, Chief Financial Officer
University of Pittsburgh Medical Center
Chief Financial Officer
 (UPMC McKeesport March 2011 – Present) (UPMC Mercy July 2013 – September 2014) (UPMC East July 2014 – Present)

Integral part of the hospital executive team providing financial oversight for 231 bed facility as well as financial leadership support for UPMC Hospital Division (15 facilities)

Responsibilities / Accomplishments:

  • Strategic initiatives implementation: Wound Care Clinic, Retail Pharmacy, flexible staffing model for nursing units
  • Partnership with operational leadership to provide key metrics in support of operational decisions
  • Committee Leadership roles: Data Warehouse Management; Linen Utilization; Liaison to Pennsylvania state government for budget and reimbursement issues
  • Direct resource to division CFO for data analysis and complex report development
  • Assist UPMC Mercy Finance during staff shortages across UPMC system


Director of Finance (UPMC Mercy) February 2010 – March 2011

Direct report to the CFO, responsible for financial analyses in support of strategic decisions and program expansion. Responsibilities include staff recruitment, project design and development, and direct liaison between C-suite and financial operations.


  • Built an ad-hoc costing system to support resource utilization decisions in support of P&L reporting by patient type, physician practice, and DRG
  • Financial representative to the IHI (Institute for Healthcare Improvement) Quality Leadership Initiative
  • Enhanced the finance team talent in order to provide direct support to operational leadership


Staff Associate to the Chief Financial Officer (UPMC Presbyterian Shadyside) October 1999 – September 2007

Management level role, supporting the CFO with development of operating budget and various financial analyses.


  • Decision Support Client Services Lead, responsible for hospital division data mart development and validation, coordination of report writing; constructed the automation of data processing using various COGNOS applications
  • Financial model for $55 million capital expenditure for system-wide imaging initiative
  • Managed the fiscal year 2005 through 2008 budget process, including the direct supervision of mid-level analysts
Deloitte Consulting, LLP
Senior Consultant – Financial Management September 2007 – February 2010

Client engagements include re-designing physician practice revenue cycle process, creating a clinical enterprise model for a proposed medical school, overhauling the financial processes for a major hospital and several financial and process benchmarking initiatives.


  • Managed the implementation of redesigned close processes, resulting in 60% reduction in the close cycle timeline
  • Constructed process models to assist client with cash collection, budget process, and physician productivity
  • Provided the analytical support for a major operational restructuring of a 15 facility, $5.4B hospital system


Federated Investors              1996 through 1999

Financial Analyst

Development and implementation of Activity Based Costing System



University of Pittsburgh, Katz Graduate School of Business: MBA; MoIS

University of Pittsburgh, BA


Beth Stutzman

UPMC WorkPartners, Senior Director of Sales and Business Development

Beth Stutzman is the Senior Director of Sales and Business Development for UPMC WorkPartners and has more than 20 years of progressive achievements across a broad range of strategic marketing functions and diverse industries including healthcare, retail and CPG .

Beth is currently responsible for driving sales, cultivating new markets and developing best practice plans and processes including the development of strategic market planning to ensure WorkPartners is well positioned for success in a competitive global marketplace.

Beth holds a bachelor’s degree in Health Planning and Administration from Penn State University and a Master of Business Administration (MBA) from the University of Pittsburgh.


Joshua Thorpe, PhD, MPH

University of Pittsburgh, School of Pharmacy

Joshua M. Thorpe, Ph.D., M.P.H., is associate professor (tenure) in the Department of Pharmacy and Therapeutics in the School of Pharmacy at the University of Pittsburgh, and a core faculty member of the Department of Veterans Affairs Center for Health Equity Research and Promotion. Dr. Thorpe is a pharmaceutical health services researcher whose program of research aims to reduce disparities in access to care, and provide evidence on the comparative effectiveness of various treatment options and management strategies for complex older patients managing multiple medical conditions.

Dr. Thorpe received his BA in Neuroscience from Hamilton College, Master of Public Health degree (Epidemiology) from George Washington University, and his Doctoral degree in Pharmaceutical Outcomes and Policy from the University of North Carolina – Chapel Hill School of Pharmacy.

Prior to joining the faculty at the University of Pittsburgh, Dr. Thorpe was an assistant professor at the University of Wisconsin – Madison School of Pharmacy and has served as a statistical service fellow for the Agency for Healthcare Research and Quality.

Dr. Thorpe’s teaching interests are in two main areas: (1) raising awareness of pharmacists about the needs of the communities in which they practice, and challenging future pharmacists to play a greater role in efforts to reduce disparities and improve public health; and (2) enhancing the scientific skills of pharmacists and graduate students by providing high-quality methodological training in the areas comparative effectiveness research, pharmacoepidemiology, and health services research.

William T. Valenta, Jr.

William T. Valenta, Jr.

University of Pittsburgh, Katz Graduate School of Business

William T. Valenta, Jr. is currently the Assistant Dean of MBA and Executive Programs. He served previously as the assistant dean of Executive MBA Worldwide and The Center for Executive Education and for five years as the Assistant Dean for MBA Programs. Prior to arriving at the Katz Graduate School of Business, from 2005-2007 Bill was the Assistant chair in the Department of Chemistry at the University of Pittsburgh. An alumnus of the Part-Time/Evening MBA program at Katz, Bill was a 22 year member of the Pittsburgh Bureau of Police wherein he held multiple positions eventually retiring with the rank of Commander.

During his time with the Bureau of Police, Bill was instrumental in the creation of an automated personnel review system, was a subject matter expert in police policy and procedures and oversaw three major change management programs including the creation of a pilot police zone that was developed in conjunction with McKinsey & Company.

Bill has consulted on projects ranging from the development of an Enterprise Resource Planning project with the Charlestown, S.C. Department of Public Safety, working with McKinsey & Company as a subject matter expert to create a ten year strategic plan for the City of Philadelphia Police Department to assisting the Albanian National Police Force with the development of effective community police practices.

Along with his consulting engagements, Bill has also taught police procedures and management at Chatham Universityand the University in Pittsburgh. Additionally, Bill has taught leadership and management in the University of Pittsburgh, College of Business Administration. Bill has also held a number of workshops in the field of crisis management wherein he has lectured or engaged with undergraduate students, graduate students and has had several sessions with officials from Nigeria as part of the Johnson Institute in the Graduate School of Professional and International Affairs at the University of Pittsburgh.

During his career, Bill has been the recipient of a number of professional awards and commendations most recently being awarded the 2008 Annual Teaching Award by the University of Pittsburgh Graduate School of Public and International Affairs.

In addition to holding an MBA from the University of Pittsburgh, Bill also holds a Bachelor of Science degree from Point Park University.

Gordon Vanscoy

Gordon Vanscoy

University of Pittsburgh, School of Pharmacy

Associate Dean for Business Innovation and Associate Professor, Department of Pharmacy and Therapeutics, School of Pharmacy, University of Pittsburgh

Chairman and CEO of PANTHERx Specialty Pharmacy; and Managing Partner of Relentless Capital

With more than three decades of executive experience creating and developing successful medical and pharmaceutical service business ventures, Dr. Vanscoy is a recognized leader in the health care industry and a pioneer in the specialty pharmacy (SP) sector. He is the founding Chairman and CEO of PANTHERx Specialty Pharmacy, The Rare Disease SP®.  PANTHERx is a dually accredited SP recognized by INC Magazine as 2016’s #1 fastest growing healthcare company, and by Modern Healthcare as one of 2016’s top 10 best places to work in the nation. In addition, PANTHERx Specialty Pharmacy was recently ranked #1 in the Zitter Health Insights Patient Satisfaction Survey, receiving the highest score ever attained on the survey.  Gordon also serves Managing Partner of Relentless Capital and as the Associate Dean for Business Innovation and Associate Professor of Pharmacy and Therapeutics at the University of Pittsburgh (Pitt), where he recently launched the Master of Science in Pharmacy Business Administration degree program.

Prior to founding PANTHERx, Dr. Vanscoy served as the Chairman and CEO of WellCo Medical Solutions Inc., GreenCare US, LLC, and University Pharmacotherapy Associates Inc. Earlier in his career, while serving as Assistant Dean for Managed Care at Pitt, Gordon helped to grow one of the country’s first specialty pharmacy’s, Stadtlanders.  He rose as an executive with Bergen Brunswig Specialty, and became Executive Vice President and Chief Operating Officer at CVS ProCare.  Prior to specialty pharmacy, Gordon served as Vice-Chair of the Department of Pharmacy and Therapeutics where he founded UPMC’s Drug Information and Pharmacoepidemiology Center. He was an active member of the University Biomedical Institutional Review Board, serving as Vice Chairman. At the beginning of his career, he developed one of the country’s first Anticoagulation Clinic Services and obtained medication-prescribing privileges at the Pittsburgh Veterans Affairs Health System.

Dr. Vanscoy’s primary research interest is the pharmacoeconomic modeling of high-risk, high-cost disease states while his scholarly focus is on advancing education in the business of medicines to create future leaders.  He received his Bachelors of Science in Pharmacy and Masters of Business Administration degrees from the University of Pittsburgh, and his Doctor of Pharmacy degree from Duquesne University. Gordon completed an ASHP-accredited clinical residency at The Mercy Hospital of Pittsburgh and a faculty fellowship in advanced geriatrics at the University of Pittsburgh Geriatric Education Center.  He is nationally credentialed as a Certified Anticoagulation Care Provider.

Gordon was recognized in 2016 by Smart Business Magazine as the top executive of one of the 50 smartest companies in the Western Pennsylvania for his ability to effectively build and lead successful organizations. He has published a number of textbook chapters, hundreds of scientific papers, and has received dozens of research grants and awards. Dr. Vanscoy has provided nearly a thousand invited lectures and served on many national and international committees. He is a past board member of the International Society of Pharmaceutical Outcomes (ISPOR), the ACPE National CE Provider Committee, the United States Pharmacopoeia’s (USP) Therapeutic Information Management Advisory Panel, the National Certified Anticoagulation Care Providers (CACP), and the American Red Cross.  Gordon currently serves on the Board of Directors of the ASHP Foundation.

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